Your Privacy Matters

Privacy Policy

How Poo Pirates LLC collects, uses, protects, and manages information when you visit our website, request a quote, or use our services.

LAST UPDATED: OCTOBER 9, 2026

Poo Pirates LLC ("Poo Pirates," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, communicate with us, or use our pet waste removal services.

By using our website or submitting information to Poo Pirates, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Postal code or service address
  • Number of dogs
  • Preferred service frequency
  • Property or access information
  • Quote-request information
  • Billing and payment-related information
  • Communications you send to us by phone, text, email, website form, or other means

We may also collect limited technical information when you use our website, such as browser type, device type, IP address, referring pages, pages visited, and general website usage information.

How We Use Your Information

We may use your information to:

  • Respond to quote requests
  • Provide pricing and service information
  • Schedule and manage pet waste removal services
  • Send appointment, service, access, billing, and account-related communications
  • Process payments
  • Provide customer support
  • Send service confirmations and updates
  • Improve our website, services, and customer experience
  • Maintain business records
  • Prevent fraud or misuse
  • Comply with legal or regulatory requirements
  • Send marketing communications when you have provided appropriate consent

Text Messages & SMS Communications

If you provide your mobile phone number and consent to receive text messages, Poo Pirates LLC may send you communications related to your quote request, service scheduling, service updates, billing, account activity, and other customer-service matters.

If you separately consent to receive marketing communications, we may also send promotional messages, special offers, service announcements, or other marketing content.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP.

Consent to receive marketing text messages is not a condition of purchasing services from Poo Pirates LLC.

We do not sell or rent your mobile phone number to third parties for their own marketing purposes.

Payment Information

Payments may be processed through third-party payment processors or financial-service providers. Depending on the payment method you choose, those providers may collect information necessary to process your transaction.

Poo Pirates LLC does not intentionally store full credit-card numbers when payment information is processed directly by a third-party payment provider.

We may also accept payment through other methods, including Zelle, Venmo, checks, and cash.

How We Share Information

We do not sell your personal information.

SMS Consent and Mobile Information: Mobile phone numbers and SMS consent information collected by Poo Pirates LLC will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers as necessary to deliver SMS communications and related services.

We may share information with service providers that help us operate our business, including providers that support:

  • Website hosting
  • Customer relationship management
  • Scheduling
  • Email and text communications
  • Payment processing
  • Analytics
  • Business automation

We may also disclose information when required by law or when reasonably necessary to protect Poo Pirates, our customers, or others.

Cookies & Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve performance, measure advertising effectiveness, and improve the user experience.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, fulfill legal obligations, resolve disputes, and enforce agreements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. Poo Pirates LLC is not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us. You may unsubscribe from marketing emails using the unsubscribe option provided in those messages and may opt out of text messages by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we may update the "Last Updated" date shown on this page.

Contact Us

Poo Pirates LLC
Foley, Alabama
Phone: 251-278-3049
Website: poopiratesllc.com

Questions about your privacy or communications from Poo Pirates? Give us a call at 251-278-3049.